Shipping and Returns

How We Handle Shipping

We use the greatest care and consideration when shipping your new book. We fulfill our purchases from Texas, by hand, typically within 24-48 hours of ordering. We know your time is valuable, that is why it's our goal to get you your new book as soon as possible.

Holiday 2020 Shipping: All pre-orders placed in October and November of The 12 Days of Quarantine Christmas and the Couples Scratch-Off books will ship the first week of December. 

 

How We Handle Returns

Want to return the book? Easy! To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at hello@scratcherbooks.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

Please note: We do not refund shipping charges, and all sale or clearance products are returnable only for store credit.

Please see our full refund policy for more details.